Pricing Tiers
Gateway billing has two parts:- Model usage pricing: credits are consumed at model prices shown in the catalog.
- Credit purchase fee: a tier-based fee is applied only when buying credits.
Tier Overview
Basic Tier
7% credit purchase feeDefault tier for teams. Applies when you top up credits.
Enterprise Tier
5% credit purchase feeReduced top-up fee for high-volume teams.
How Qualification Works
Tier qualification is based on calendar-month spend:Apply threshold
- Monthly spend >= $10,000: Enterprise tier (5% top-up fee)
- Monthly spend < $10,000: Basic tier (7% top-up fee)
Grace Period
Enterprise teams include a 3-month grace period to avoid rapid tier changes during short-term spend dips.Active teams: tier status is reflected from backend billing state.Low-spend streaks: extended time below threshold can move teams back to Basic.
Example
| Scenario | Top-Up Amount | Applied Fee | Credits Added (before usage) |
|---|---|---|---|
| Basic tier | $100 | 7% ($7) | $100 credits |
| Enterprise tier | $100 | 5% ($5) | $100 credits |
| Free model usage | No top-up | $0 | Uses free model allowance |
Frequently Asked Questions
Are fees charged on every request?
Are fees charged on every request?
No. Fees are charged when you purchase credits. Requests consume those credits at the model prices displayed in the catalog.
Do you mark up token pricing beyond model rates?
Do you mark up token pricing beyond model rates?
Model usage rates follow the catalog pricing. The separate platform fee is the top-up fee shown by your active tier.
When does my tier change?
When does my tier change?
Tier status follows monthly spend qualification and backend billing state. You can view your current tier in settings.
Can I request custom enterprise terms?
Can I request custom enterprise terms?
Yes. For committed volume, invoicing, or procurement requirements, contact sales.
Viewing Your Tier
Check your current tier and top-up fee in your dashboard:- Navigate to Settings -> Pricing & Tiers
- View your current fee rate and qualification progress
- Review monthly spend trends and upgrade path
Questions?
Need help with billing or tiers? Contact support at support@example.com or join our Discord community.